Accounts and Billing

  1. Who do I contact for questions about my account?

  2. How can I check how many minutes I've used this month?

  3. How can I find out when my month of service is up?


  1. Who do I contact for questions about my account?


    You can send an e-mail to Big Sky Mobile Customer Care 24 hours a day by clicking here, or you can call us free of charge by dialing 611 from your Big Sky Mobile phone during customer care hours. If you are unable to call from your big Sky Mobile phone, you can call us at1-866-705-7012.



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  2. How can I check how many minutes I've used this month?


    With Big Sky Mobile's Unlimited Plans there's no need to count minutes. You get all the minutes you want for calling anyone in the U.S. or text messaging anyone around the world.



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  3. How can I find out when my month of service is up?


    Each time you extend your service you extend it for one calendar month. Unlinke most calling plans that give you 30 days with each reload, Big Sky Mobile makes sure you get the WHOLE month even if that month has 31 days. After all you paid for a month, you deserve it.
    Not only that but with Big Sky Mobile it's easy to remember when your service is up because it falls on the same date every month. If you started service with us on January 13, you have until the 13th of every month thereafter.
    Should you forget when your service is up however, you can dial 611 from your Big Sky Mobile phone at any time and hear your month end date.



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